HOW TO INSTALL A AGENT

HOW TO INSTALL WINDOWS AGENT

  1. Click this link to download.

  2. This file will be saved in your Default Download directory

  3. Run this fill.

APPLE AGENT INSTALL

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Who To Submit Support Request

How to submit a tick on Windows.

  1. Click the ^ on your task menu

  2. Click the logical admin icon. 

  3. Click Support Request.

  4. Fill Request form


How to use the new ticketing system to submit and follow support requests to completion. Your management team can also check the status of submitted tickets their team submits.