Who To Submit Support Request
How to submit a tick on Windows.
Click the ^ on your task menu bar.
Click the logical admin icon
Click Create New Ticket to open the Logical Admin customer portal
Add ticket info
If this is the first tick you are submitting you will need to configure
your user portal.
1. Click Create New Ticket.
2. Fill out Portal information
3. Your Full Name and Email then click Send Token.
4. You will receive an email from firstname.lastname@example.org this email will contain your token copy and paste this into personal info settings window and click save.
How to use the new ticketing system to submit and follow support requests to completion.
Your management team can also check the status of submitted tickets their team submits.